Sunday, February 20, 2022

Managers, be a coach

Image: Representative image from internet

There are only fours dimensions which keeps employees with the organization and those are 

  • Relationship with Managers,
  • Culture of the organization
  • Career opportunities available,
  • Fair compensation and benefits,

You go to any organization, any country, every employee engagement survey revolves around these four dimensions. 

First dimension is more crucial as a manager is the person who contributes in the culture of the organization, developing an employee and influencing the management to have better compensation and benefits practices in the organization and explaining the logic behind merit increase every year. The priorities may change as per the age and experience demographics of the organization. Most of the managers except few top leaders, either are not empowered or trained to coach and mentor the team properly. Managers may not have all answers but they can help to reflect and get the answers. This is possible when managers start acting as coaches. As a coach managers can contribute to developing all above four dimensions. Research shows that coaching culture creates better employee engagement, higher productivity and better customer experience. 

Managers become leaders when they start coaching their employees. Coaching styles may be different as per the leadership and personality styles, but it definitely helps. Employees expect that their managers give them the feedback on how they are doing, what their development areas are and how they can do better in their day to day jobs. There are simple coaching tools managers can learn. Coaching is no longer a specialty. In the modern, super technical and competitive business world, forming a high performing team is necessary to be successful in the business. Essential imperative of creating a high performing team is a leader who is an excellent manager and a caring coach. 

If you are a manager, find some time to learn those skills; if you are the corporate leader, invest in managers to develop them as a coach. 

(Opinions are purely personal & does not represent my organizations, current or past) 

Author's book are available on AmazonFlipkartPothi and BookGanga. You can buy the print copy of Vitality in Human Resources on amazon. Click >> Vitality in Human Resource: Adding human dimensions in HR processes    

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